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Support

FAQ

1. How to get model name?

Type the following command:

moxa@Moxa:~$ kversion -a
UC-8112-ME-T-LX version 2.2 Build 18010313

It shows UC-8112-ME-T-LX with platform version 2.2 build 18010313

2. How to get ThingsPro version?

moxa@Moxa:~$ pversion
UC-8112-ME-T-LX-CG version 2.3 Build 18033000

It shows ThingsPro version 2.3 build 18033000

If the unit complains about "Can't find the command", it means you don't have ThingsPro installed on this unit.

Known Issues

Here are the known issues for ThingsPro current release version 2.3

  1. Can't dispay Serial Number in Device Enablement Utility. Please apply the updated mxssdpd file to use latest version of ThingsPro Gateway software with the Device Enablement Utility. Copy the file to replace the original one located at /etc/default/mxssdpd of the UC-8100 gateway.